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Products that are defective can only be returned for repair/replacement.
Arrangement for a return must be made within 15 days from the date the item is shipped.
All returns must also follow the return procedures mentioned in the 15 day return period section
After receiving your Return Merchandise Authorization (RMA) Number
Write your RMA number legibly on the return label or outside of the packaging box.
Return the item in its original packaging to:
Lil Of This Lil of That
588 Christybrook Cv
Southaven, MS 38671
Unauthorized Returns
Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 20% plus applicable shipping and handling fees.
Warranty Service
For warranty service, please check the product page to find out who the warranty provider is for your particular product. In all cases, you must have a RMA number. If ltltms.ecrater.com is the warranty provider, you must obtain a RMA number from us. If a manufacturer or third party is responsible, you must obtain a RMA number from them. Please see the Manufacturer Warranty Section for full details.
Unless otherwise noted, warranty terms apply only to merchandise shipped within the USA. Merchandise forwarded to other international locations may not be covered under the warranty. Please check with the manufacturer or warranty provider prior to purchase
SALES POLICY AGREEMENT
By placing an order at ltltms.ecrater.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at ltltms.ecrater.com, a customer has agreed to the total dollar amount of the sale, and authorized ltltms.ecrater.com to collect payment via the payment method the customer specified. ltltms.ecrater.com reserves the right to make changes to this site and these terms and conditions at any time.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ltltms.ecrater.com AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Lil Of This Lil Of That attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Lil Of This Lil Of That shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the industry's fast pace, reviews can become outdated and should not be considered a substitute for doing one’s own research. Thank you
Fraud Protection
Lil Of This Lil Of That has designed its online store to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Lil Of This Lil Of That. is committed to data security with respect to information collected on our site. In addition to the industry standard security measures available through your browser called SSL encryption, we have made a practice to call customers in the event of potential problem with your purchase. Also, you may always contact a sales representative over the telephone in case you don't want to provide your credit card information online at 1-901-289-6587.
For protection of our Customers, we ship only to the verified billing address or authorized shipping address registered with the Customer's credit card issuer. Authorized shipping address can be obtained upon contact of the credit card issuer. Credit cart issuer registers alternative (shipping) address upon customer's authorization in addition to existing billing address for internet deliveries. Please call if you have any questions.
To register an alternative address (not the same as billing - for example your office or relative's place of residence), call the toll-free number on the back of your credit cart for further assistance.
Privacy Policy
At Lil Of This Lil Of That we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience.
When you shop at Lil Of This Lil Of That, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. Lil Of This Lil Of That does not sell or rent your transactional information to others. Lil Of This Lil Of That uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.
Lil Of This Lil Of That will occasionally offer special contests and promotions. When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.
At Lil Of This Lil Of That you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.
Please be aware that our site may contain advertisements and links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by the Lil Of This Lil Of That Privacy Policy. Lil Of This Lil Of That has no control over the use or disclosure of user data on other sites on the Internet and we recommend that you review the privacy policies of such sites to determine your privacy rights on such sites.
Lil Of This Lil Of That will remain committed to protecting your privacy online. We may change our Privacy Policy from time to time. When such a change is made, we will post the revised Privacy policy on our website so please bookmark this page and check back periodically. Any changes, corrections or updates to your transactional information can be edited during the purchase process.
Security Guarantee
Lil Of This Lil Of That guarantees that every transaction that you make with us through our web site will be 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shipping at Lil Of This Lil Of That
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
We feel confident in making this guarantee because our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal data including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You can tell when you are protected by encryption - the lock or key at the bottom of your browser changes color or is no longer broken. To use this option, you must have a browser that supports SSL (ex. Microsoft Internet Explorer, AOL, or Netscape Navigator).
Due to the frame layout of our shopping cart and checkout web pages, a secure connection icon may not appear in your browser window. This occurs because the outer frame information (the Lil Of This Lil Of That, banner advertisements, etc.) does not require SSL security and would significantly increase the wait time during the checkout procedure. However, as stated above, all pertinent ordering information is encrypted using the state-of-the-art SSL technology and is secure from tampering by outside sources.
In addition to our encryption standards, your Lil Of This Lil Of That account information is password protected so that you and only you have access to this personal information. Please do not disclose this password to anyone. Also, remember to close your browser window when your transaction is complete as this will keep your account safe if you use your computer in a public place like an office or library. Lil Of This Lil Of That can not be held responsible if you disclose your account password to other individuals.
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