ltltms web store FAQ section

As a smart shopper you have probably already seen how these products provide you with a risk-free opportunity to save money, because your satisfaction is 100% guaranteed! Various retailers use slightly different definitions so it is good to see what our definitions mean: Open Box products are in original manufacturer condition, are fully functional, include accessories, and carry manufacturer warranty. Factory Refurbished products have been returned to an authorized factory service center, restored to meet manufacturer quality standards, and carry manufacturer warranty. Refurbished products have been restored to meet manufacturer quality standards, are fully functional, but may show limited signs of use. These products include accessories and a 90-day warranty, unless specifically noted otherwise.

What about errors on the Web site Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lil Of This Lil Of that reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lil Of This Lil Of that will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Lil Of This Lil Of that's Return Policy.

All products carry the manufacturer warranty unless specifically noted otherwise. In such a case, Lil Of This Lil Of that will warrant the item for the same period as the manufacturer to ensure your satisfaction.

Grabbing an order out of the order stream becomes very difficult and every minute that passes once the order has been submitted makes it even harder. However, if an error has been made and an order needs to be cancelled, please call customer service immediately. If the order is already on the UPS or FedEx feeder truck and we cannot pull it back out, then it cannot be cancelled and you would be responsible for shipping costs and a possible restocking fee if the order is refused. So please make sure all of your questions are answered before placing your order.

Our inventory runs in real time. If you are interested in an item, please order it immediately - our goal is to sell our products as quickly as possible and we price everything to sell.

In the event that you return your package, with the exception of damaged shipments, you will incur the full shipping price. If you ordered a product with promotional shipping, you will still incur the full shipping price upon return of the package.

We make every effort to prevent shipping damages. If your package appears damaged upon receipt simply refuse the shipment. If the shipping company has left and you realize that your package is damaged, immediately contact customer service at 1-901-864-3504

A minimum of 15% restocking fee will be applied to any merchandise that is not defective. All opened merchandise must be returned in the original manufacturers. box with the UPC intact and the product serial number must match the serial number on the manufacturer's box.